Enriching KnowledgeEnhancing PractiseRetailing Is Our Business


Representing the biggest faculty of the biggest university in Malaysia, IBE’s strength spans a spectrum of disciplines. The size of the academics and the breadth of expertise provide such diversity and richness in thoughts and practices that never fail to amaze our stakeholders. Indeed IBE is spoiled for choices and is currently organized into four units/functions:

  • Professional & Enterprise Development (PED);
  • Consultancy & Services (CS);
  • Corporate Communication & Event Management (CCEM) and;
  • Centre for Clothing Technology and Fashion (CollecTION).

Headed by a director, these units/functions support and complement each other as we evolve towards providing better services to our clients. IBE prides itself as a Reference Centre for Retail Related Services and Research for which this is its niche area. With service as its main thrust, IBE is proud to have successfully secured contract research alongside academic research grants nationally as well as internationally.

Operating is a very volatile business environment, IBE proactively seek new retail frontiers to ensure that it remains relevant to the industry, both local and internationally, whilst aligning with the national agenda. The institute asserts an extraordinary history of successfully satisfying high quality research consultancy, to meet the specific needs of an extensive list of national and international organizations. IBE’s reputation is founded upon its demonstrated talent to deliver noticeable results and generate a positive impact for its clients. The Institute has the privilege to work with many local and international retailers as well as with other industries including finance, education, engineering, technology and telecommunication as well as with government linked companies (GLCs).

On the academic front, the Institute has guided researchers on various methods & software packages that bring out the best of their research. These efforts are made possible due to the handwork, commitment and dedication of its staff. We are proud to note that that we had successfully secured grants to undertake fundamental research in the area of retailing. These achievements would indeed escalate IBE’s quest to attain the status of Centre of Excellence (COE).


Our Mission

• Providing business and management expertise to members in the business communities through collaborative efforts • Building an excellent business intelligence and to facilitate exchange of knowledge among the business communities • Benchmarking activities for best business practices • Enhancing the consulting skills and consultation experience of faculty members


Our Vission

A Retailing Centre of Excellence Where Knowledge is Enriched, Practice is Enhanced.


We make great things happen with diversity
In terms of our business, our people and the nature of jobs that we operate in, we draw our strength from our diversity as we believe that together, we can make great things happen.

We turn clients into friends
We can make quick decisions in spite of our flexibility and we enjoy hands on work and direct contact with our clients.

We practice what we preach
We are an expert team and we draw upon our rich experience as we offer precise services, creative graphic work and human approach to everyone which is supported by our utmost potential in delivering what our clients need.

Commitment with Excellence
We vow to always commit to excellence as we strive not to only meet our clients’ expectations, but exceed them as well.

Quality matters most
When it comes to providing a quality in our work and our environment by which our customers place their trust and needs in our hands, we bring it on and make it happen!


Institute of Business Excellence (IBE)
Kompleks Al-Farabi
Aras 4, Akademik 2 

Universiti Teknologi MARA (UiTM)
40450 Shah Alam
Selangor, MALAYSIA.

GPS Location : 3.064214785766043, 101.50344123539749


Phone : 03-5544 4686/ 4684/ 4683
Email  : ibe@uitm.edu.my 

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