CiRMS is a programme designed to enhance the good relationship between suppliers and retailers for the betterment of both channel partners. Niched as a programme for retail suppliers, it provides the participants with contemporary retail business practices to enhance pertinent knowledge of their roles and functions in value creation and retail competitiveness.

CiRMS requires 84 contact hours and it takes two (2) months to complete. 

This programme is a jointly taught by UiTM and Akademi Peruncitan PERNAMA.

Course Outline:

  1. Understanding Retail Business
  2. Customer Insights
  3. Product Insights
  4. Halal Concepts and Practices
  5. Win-Win Negotiation for Results
  6. Quality Management and Assurance
  7. Winning Supplier Retailer Relationship
  8. Ethics in Busines

Public Programmes

Time: March and July

Fees:  RM2,500/person

For more information, please contact:

03-5521 1942 | IBE General Line

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