All units organise events, conduct training, provide consultations and undertake both contract research in retail business, management and related areas. 

These units provide a platform to enhance networking with practitioners, academia and regulatory bodies. In an effort to create competitiveness and foster networking exchange, collaborations with all organizations in Malaysia and abroad are welcomed. 

Backed by more than 400 experts from various backgrounds and disciplines, IBE is confident that it can deliver the best services to customers.